{"id":8532,"date":"2020-05-28T09:51:37","date_gmt":"2020-05-28T13:51:37","guid":{"rendered":"http:\/\/www.campingdulacmineur.com\/?page_id=8532"},"modified":"2026-02-18T16:18:19","modified_gmt":"2026-02-18T21:18:19","slug":"reservation-policy-and-regulations","status":"publish","type":"page","link":"https:\/\/www.campingdulacmineur.com\/en\/reservation-policy-and-regulations\/","title":{"rendered":"Reservation policy and regulations"},"content":{"rendered":"[vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; bg_color=&#8221;#ffffff&#8221; scene_position=&#8221;center&#8221; top_padding=&#8221;6%&#8221; bottom_padding=&#8221;6%&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; id=&#8221;pricing&#8221; row_name=&#8221;Pricing&#8221; overlay_strength=&#8221;0.95&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; 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phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; enable_animation=&#8221;true&#8221; animation=&#8221;fade-in&#8221; animation_easing=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_custom_heading text=&#8221;Reservation policy&#8221; font_container=&#8221;tag:h1|text_align:left|color:%23f27405&#8243; use_theme_fonts=&#8221;yes&#8221;][divider line_type=&#8221;Small Line&#8221; line_alignment=&#8221;default&#8221; line_thickness=&#8221;2&#8243; divider_color=&#8221;extra-color-1&#8243; animate=&#8221;yes&#8221;][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;20&#8243;][vc_column_text]The rental of a campsite is for a family of 2 adults and their 4 children under 18 years of age.\u00a0Any additional person being considered as an overnight visitor, visitor fees are applicable.<\/p>\n<p>Arrival times are after 1 p.m. and departure before 1 p.m.\u00a0A fee of $ 5.00 per hour will be charged for an early arrival, whether your lot is available or not.<\/p>\n<p>For customers staying 2 nights or more, it is possible to postpone your departure time until 5:00 p.m. at no additional cost depending on the availability of the site.\u00a0You must inform yourself of this on the morning of your departure otherwise you will be charged for a late departure.<\/p>\n<p>Upon arrival, upon check-in, you must pay the full number of nights reserved.\u00a0No refund, deduction or purchase discount is possible for a late arrival or for an early departure.<\/p>\n<p>If you plan to arrive after 9 p.m., let us know so you don&#8217;t lose your land and avoid paying the costs.\u00a0For reservations for which the campers have still not arrived on the scheduled day and who have not reached an agreement with the campsite, the latter will give the unoccupied site for rent from 11:00 am the next day and the applicable fees will be deducted or non-refundable .<\/p>\n<p>A minimum of 2 nights is required to book during weekends, and 3 nights for holidays in June, July and September.<br \/>\nFor more information, do not hesitate to contact us.<br \/>\nThank you for your interest in us, we hope to have the pleasure of meeting you soon!<\/p>\n<p><strong>Internet booking:\u00a0<\/strong><\/p>\n<p>To make a reservation, a deposit of 50% of the cost of the stay is required. A fee of $ 5.25 (non-refundable) will be added for reservations made online.<\/p>\n<p><strong>CANCELLATION:<\/strong><\/p>\n<p>If you wish to cancel your reservation more than 7 days before your arrival date, an administration fee of $ 10.00 will be charged to you and we will refund the balance of the deposit to your credit card, less the reservation fee of $ 5.25$ .<\/p>\n<p>The rate of one night will be retained for any cancellation made between 7 days and 48 hours before the date of your stay.\u00a0After this period, no refund of the deposit will be made.<\/p>\n<p>If you fail to cancel your reservation or if you do not show up, your entire deposit will be kept and your site will be made available for rental the next day at 11:00 a.m.<\/p>\n<p><strong>MODIFICATION :<\/strong><\/p>\n<p>It is possible to change the dates of your reservation without charge if you do it more than 7 days before your arrival and if you respect the number of nights reserved.\u00a0There is no charge to increase the number of overnight stays.<\/p>\n<p>If you wish to decrease the number of nights reserved, it is possible to do so more than 7 days before your arrival date. 50% of each canceled night will be retained. At 7 days or less from your arrival, no reduction in the nights reserved is permitted nor any change of date.<\/p>\n<p><strong>Reservation by Phone<\/strong>\u00a0(from mid-April to mid-October):<\/p>\n<p>Telephone reservations are made with a valid credit card until your stay.\u00a0A deposit of 50% of the cost of the stay is required.\u00a0For reservations of one night only, the full cost of the night is requested as a deposit.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; bg_color=&#8221;#f4f4f4&#8243; scene_position=&#8221;center&#8221; top_padding=&#8221;6%&#8221; bottom_padding=&#8221;6%&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; id=&#8221;pricing&#8221; row_name=&#8221;Pricing&#8221; overlay_strength=&#8221;0.95&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_row_inner column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; text_align=&#8221;left&#8221; row_position=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; pointer_events=&#8221;all&#8221;][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; enable_animation=&#8221;true&#8221; animation=&#8221;fade-in&#8221; animation_easing=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_custom_heading text=&#8221;Regulations&#8221; font_container=&#8221;tag:h1|text_align:left|color:%23f27405&#8243; use_theme_fonts=&#8221;yes&#8221;][divider line_type=&#8221;Small Line&#8221; line_alignment=&#8221;default&#8221; line_thickness=&#8221;2&#8243; divider_color=&#8221;extra-color-1&#8243; animate=&#8221;yes&#8221;][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;20&#8243;][vc_column_text]For the well-being of all and in order to be able to live together in harmony, here is a non-exhaustive list of campsite regulations.<\/p>\n<p><strong>Animals :<\/strong><\/p>\n<p>Campers&#8217; animals are welcome, however they are not allowed on the beach, in front of the restaurant and the picnic areas.\u00a0Not being allowed in the places mentioned, visitors who come for the beach with their animal (s) will be refused access to the campsite.\u00a0Dogs must be kept on a leash at all times.\u00a0When going for walks you must have collection bags.\u00a0The owner of the animal must immediately collect the excrement from any location.<\/p>\n<p>If an animal disturbs other campers, the owner will be asked to either bring the animal to the house or leave the field without the possibility of reimbursement.<\/p>\n<p><strong>Arrivals and departures (Camper):<\/strong><\/p>\n<p>Arrival times are after 1 p.m. and departure before 1 p.m.\u00a0A charge of $ 5.00 per hour will be charged for an early arrival.\u00a0Upon arrival, upon check-in, you must pay the full number of nights reserved.<\/p>\n<p>For customers staying 2 nights or more, it is possible to postpone your departure time until 5:00 p.m. at no additional cost depending on the availability of the site.\u00a0You must inform yourself of this the morning of your departure.\u00a0If you plan to arrive after 9 p.m., let us know so you don&#8217;t lose your land and avoid paying the costs.<\/p>\n<p>Upon departure, the cleanliness of your property is required.\u00a0Do not leave any waste on your property or in the rings of fire.\u00a0You must take them to the appropriate containers or you will be charged.\u00a0No refund, deduction or purchase discount is possible for an early departure.<\/p>\n<p><strong>Arrivals and departures (visitor):<\/strong><\/p>\n<p>Visitors must pay the costs of access to the campsite.\u00a0Visitors are admitted between 9 a.m. and 9 p.m.<\/p>\n<p>All visitors must have left the campsite before curfew.\u00a0(10 p.m. weekdays, 11 p.m. Fridays and Saturdays) otherwise they will have to pay the cost for the night.<\/p>\n<p><strong>Swimming:<\/strong><\/p>\n<p>At the beginning and end of the season it is always better to call us to find out if the beach is open (before June 20 and after August 16).\u00a0Variable time depending on traffic and weather.<\/p>\n<p>Water slides open\u00a0 for 2026: June 20-21, June 26 to August 16, 2026, as well as Saturdays and Sundays before Labor Day (weather permitting, subject to change without notice ). From 11 a.m. to 5 p.m.<\/p>\n<p>Swimming is only permitted during the day under the supervision of our lifeguards.\u00a0The rescuer has the right to evict anyone who does not comply with the regulations.\u00a0Children under 10 must be accompanied by a responsible adult.\u00a0No glass containers are allowed on the beach.<\/p>\n<p><strong>Noises and Curfew:<\/strong><\/p>\n<p>The curfew is at 10 p.m. from Sunday to Thursday and at 11 p.m. on Fridays and Saturdays.\u00a0No noise likely to be heard from the neighboring site is allowed.\u00a0All music should be turned off completely.\u00a0Please respect your neighbor campers who want to sleep.<\/p>\n<p>After these hours, no strolls are allowed in the common areas.\u00a0Customers must be on their respective grounds.\u00a0During the day, the noise should not disturb the neighbors.<\/p>\n<p>Your musical choice may not be that of your neighbors, please put the music for you and not for those around you.\u00a0The use of firecrackers and fireworks is prohibited on the campsite.<\/p>\n<p><strong>Traffic, vehicles etc:<\/strong><\/p>\n<p>Priority is given to children, pedestrians and bicycles.\u00a0Exaggerated use of the car is prohibited, rather travel on foot or by bicycle.\u00a0The maximum speed on the campsite is 10 km \/ h for all motorized vehicles<\/p>\n<p>Motorcycles, scooters, mountain bikes, golf karts, etc. are prohibited.\u00a0Visitors must leave their motorbikes at the entrance.\u00a0Electric carts for children are prohibited (mini car, jeep, mountain bike etc)<\/p>\n<p>Only adults are allowed to use an electric bike.\u00a0Bikes are prohibited after dark.\u00a0They are not allowed on the beach, restaurant and picnic areas.\u00a0Only one car is permitted per leased site, any other additional vehicle must be stored in the visitors&#8217; parking lot.\u00a0It is forbidden to park along the streets, on the lakeside, on the beach, on the picnic area or on vacant land.\u00a0Parking is provided for this purpose.<\/p>\n<p><strong>Glass container:<\/strong><\/p>\n<p>Glass bottles, alcoholic or not (beer, mineral water etc) as well as any glass container (wine cup, ketchup, marinade etc) are prohibited on the entire campsite with the exception of your rented site.\u00a0Please allow cans or plastic for your walks or days at the beach.<\/p>\n<p><strong>Waste:<\/strong><\/p>\n<p>At all times, customers are called upon to contribute to the cleanliness of the campsite, their site, or their space occupied on the beach.<br \/>\nYou must deposit your waste and your recovery in the containers provided for this purpose near the restaurant.\u00a0If you have boxes, you must unpack them before placing them in the containers.<br \/>\nYou must bring your large household waste with you (old BBQ, propane tank, fridges, chairs, tables, etc.).\u00a0Otherwise, you will be charged.<\/p>\n<p><strong>Lights and Fireplace:<\/strong><\/p>\n<p>It is permitted to make fires only in the fireplaces installed on each site.\u00a0On the other hand, you must comply with the burning prohibition notices of SOPFEU and \/ or the Saint-Jacques-le-Mineur fire safety service.<\/p>\n<p>A reminder from the MRC, it is prohibited at all times to burn: construction materials, waste, tires or rubber object, leaves (very volatile) and garden residue.<\/p>\n<p>It is forbidden to move the circles of fire.\u00a0It is forbidden to make fireworks to burn firecrackers as well as Chinese lanterns,<br \/>\nThe height of your fire must be moderate and safe.\u00a0The fireplaces are not garbage cans, do not leave your waste there, cleaning costs will be charged.<\/p>\n<p><strong>Environment and Respect for nature:<\/strong><\/p>\n<p>It is prohibited at all times to wash your vehicle.\u00a0Travelers are not allowed to wash their recreational equipment.\u00a0Rompers, water games and inflatable pools are prohibited.<\/p>\n<p>The use of ecological and phosphate-free soaps is encouraged.<br \/>\nIt is forbidden to plant nails, cut or damage trees in any way.<\/p>\n<p>Any damage or degradation of the site, infrastructure or material available will be charged to their author.<\/p>\n<p><strong>Behavior and Responsibility:<\/strong><\/p>\n<p>Children are the responsibility of their parents at all times.\u00a0You are responsible for their safety.<br \/>\nBehaviors deemed immoral, aggressive, abusive or profane are in no way tolerated.\u00a0Any behavior that could disturb the well-being of other customers will not be tolerated.<\/p>\n<p>Firearms, pellet rifles, arrow or any other weapon whatsoever are prohibited under penalty of confiscation and expulsion.<\/p>\n<p><strong>Picnic table:<\/strong><\/p>\n<p>A picnic table is provided per location.\u00a0If you move it from the ground, please put it back on your ground when you leave.<\/p>\n<p>Be careful with portable BBQs so as not to damage the tables provided.\u00a0Repair or replacement costs (up to $ 75) will be billed directly to campers who have damaged their picnic table.<\/p>\n<p><strong>To note:<\/strong><\/p>\n<p>Any person, upon arrival, agrees to read the regulations and comply with them during their stay, under penalty of expulsion without any compensation or reimbursement whatsoever.\u00a0You are also responsible for ensuring that your visitors comply with these regulations.\u00a0All campers must have fire, theft, vandalism and public liability insurance.<\/p>\n<p>The management cannot, in any case, be held responsible for a partial or total lack of electricity, water, as well as falling trees or branches.<\/p>\n<p>The Campsite is not responsible for accidents or injuries that may occur on the ground or in the practice of activities.\u00a0It is also not responsible for breakage, fires, theft or vandalism.<\/p>\n<p>Please note that if management should restrict or prohibit access to the water, playgrounds etc. for reasons beyond its control, no modification, cancellation or refund will be granted.<\/p>\n<p><strong>Other regulations apply to seasonal campers:<\/strong><\/p>\n<p>Management reserves the right to refuse any person to ensure safety and tranquility for its customers.\u00a0Camping du Lac Mineur aims to be peaceful and harmonious.\u00a0Anyone not respecting these regulations or showing disrespectful or harmful behavior towards anyone who can bring about his immediate eviction without any refund.\u00a0The management reserves the right to modify these regulations without prior notice.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"<p>[vc_row type=&#8221;full_width_background&#8221; 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